Question 1

Why Do A Ninja Kidz Birthday Party?

Accepted Answer

Ninja Kidz Action Park is the best venue for a kid's birthday party! We provided a safe, fun, and immersive experience for all birthday kids! We are the top-rated trampoline park in the USA and we pride ourselves in providing a remarkable and awesome experience!

Each party has a dedicated host, full access to a room or table, and access to every attraction in our park. Your kids will love being apart of the Ninja Kid family here at our action park and it will be sure to be awesome!

Question 2

How Much Jump Time Does My Party Have?

Accepted Answer

Our parties are set up to jump the first 90 minutes of your party. During this time, you have full access to your party table/room. After jump time, you and your guests will then have another 30 minutes of party room/table time. Here you can eat pizza, cut the cake and open presents.

Question 3

Are Parents Included In The Party Package?

Accepted Answer

Parents do not count as jumpers if they are there to observe their child. Any parent can come and be an observer for free. If a parent wants to participate and jump/use the attractions, they will be counted as a jumper in your party package.

Question 4

Can I Add/Subtract Jumpers Later?

Accepted Answer

Yes! Please call the park to make modifications to your party. You can also make changes the day of the party, if necessary.

Question 5

What Is Your Cancellation Policy?

Accepted Answer

There is a 72-hour grace period after the time of booking where the deposit may be refunded. After this 72-hour period, the deposit is non-refundable. Parties may be rescheduled at any time before or after the 72-hour window, but the deposit will not be refunded for parties cancelled after the window has passed. Events booked within 72 hours of the date of their event will not receive a refund.

Question 6

How Old Do I have To Be To Have My Birthday At Ninja Kidz Action Park?

Accepted Answer

All ages are welcome to celebrate their birthday at Ninja Kidz!

Question 7

What Time Is Check-in For Birthday Parties?

Accepted Answer

All your guests will need to arrive 15-30 minutes prior to your party start time (make sure to include this on your invites!) This allows time for the entire group to get through check-in and verify waivers.

Question 8

What Happens During Check-in?

Accepted Answer

First you will be greeted by your party host!  Waivers will be verified; you will receive wristbands and grip socks.  You will be asked to pay the remaining balance (don’t worry- if you add anything during your party or would like to leave gratuity for your host, you can do that easily at the end.) You will be led by your host to your private room or table where you can wait for Guests to arrive before the start of your jump time.

Question 9

When Do I Have Access To My Party Space?

Accepted Answer

The party space is available to you for the full two hours of your reservation. That two hours begins at your appointed party time. Our hosts ensure that everything is setup and ready for you and your guests.

Question 10

What Does The Party Host Do?

Accepted Answer

The first priority is to ensure the birthday child feels special and is a VIP for the day! Your party host will ensure your room/table is set up with plates, napkins, and utensils. They will assist with the cake and decoration set-up, food and beverages during the time in your party room or at your party table and clean up.

Question 11

Do You Provide Paper Goods?

Accepted Answer

Yes. We provide plates, napkins and utensils for all guests!

Question 12

What Drinks Are Included?

Accepted Answer

We provide water for Gold VIP & Silver party packages.

Fountain drinks can be added to any party for $6 per pitcher.

Question 13

Who Needs Waivers And How Do We Sign?

Accepted Answer

All jumpers AND observers need a signed waiver. Electronic waivers are active for 1 year. If under age 18, the waiver must be signed by a parent or legal guardian. Waivers can be completed online before your party.

Question 14

Can I Sign A Waiver At The Park?

Accepted Answer

Yes. It is ideal to do it online ahead of time but it can be done at the park. If under age 18, the waiver must be signed by a parent or legal guardian.

Question 15

Is There A Birthday Party Discount For Month To Month Members?

Accepted Answer

Yes! Our VIP members enjoy a discount on regular priced birthday parties. Discount amount will depend on your membership type. The discount will be applied to your party during the check-out process. Please mention you are a member to your host and they will take care of you.

Question 16

Do You Provide Invitations?

Accepted Answer

Yes! You can find an editable e-vite on our website.

Question 17

What If There Is More Than One Birthday Guest?

Accepted Answer

We always want to acknowledge guests celebrating their birthday, so please tell us the names and ages of all those celebrating a birthday at Ninja Kidz Action Park.

BEST. BIRTHDAY. EVER.

BEST.
BIRTHDAY.
EVER.

Packages

(Minimum 10 Jumpers Required)

ALL ATTRACTIONS
INCLUDED

DEDICATED
PARTY
SPACE

NO SETUP.NO CLEANUP.JUST FUN.

Frequently Asked Questions

West Edmonton, CAN

BEST. BIRTHDAY. EVER.

BEST. BIRTHDAY. EVER.

Packages

(Minimum 10 Jumpers Required)

ALL ATTRACTIONS INCLUDED

DEDICATED PARTY SPACE

NO SETUP.NO CLEANUP.JUST FUN.

Frequently Asked Questions

BEST.
BIRTHDAY.
EVER.

ALL ATTRACTIONS
INCLUDED

DEDICATED
PARTY
SPACE